Frequently Asked Questions
General:
Q: How do I copy RGM reports to Excel?
Q: What are the required steps to enroll a student in a TERM Program?
Q: What are the required steps to enroll a student in a Non-Term Program?
Administration:
Q: How do I terminate an employee status in RGM?
Recruitment:
Q: How do I re-assign a Lead to a different Recruitment Staff member?
Admissions:
Q: How do I enroll a ROP Student?
Q: How do I re-enroll a student?
Q: Where do I enter Transfer Hours/Credits?
Q: How do I enroll a Non-Regular Student?
Registrar:
Q: How do I transfer a student from one Campus to another?
Financial Aid:
Q: Where do I send an ISIR Corrections?
Q: How do I Cancel a Loan that has NOT been paid?
Q: How do I Cancel future Disbursements for a Loan when previous Disbursements have already been Paid?
Q: How do I apply charges to a student’s account?
Q: How do I perform a dependency Override?
Q: I need to manually change the number of terms in a budget:
Q: Why is there a Refund for Pell or Loans?
Q: Why are there no budgets for a student?
Q: Why is it saying Direct Loan exceeding limit?
Q: How do I cancel a Direct Loan?
Q: Why isn’t the Direct Loan Originated Yet?
Q: Why did the Pell Amount change?
Q: Why did the Refund Amount Change?
Q: Why is there a C Code Hold on an ISIR?
Q: Why is the student not getting full Pell Amount?
Q: If a Parent Plus is denied how do I increase the Unsub?
Fiscal: